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• Separate the people from the problem
• Focus on interests, not positions
• Work together to create options that will satisfy both parties
• Negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks"
![Expand title description text](https://lightning.od-cdn.com/static/img/more.adbfa74d06226b5aa45bbeae240ad19f.png)
- Roger Fisher - Author
- William Ury - Author
- Dennis Boutsikaris - Narrator
OverDrive Listen audiobook
- ISBN: 9781442339538
- File size: 181464 KB
- Release date: May 3, 2011
- Duration: 06:18:02
MP3 audiobook
- ISBN: 9781442339538
- File size: 181489 KB
- Release date: May 3, 2011
- Duration: 06:17:58
- Number of parts: 6
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